Shipping & Handling

Bloch offers Standard and Priority Shipping to any address in Australia.

Annual Stocktake 2017 - IMPORTANT NOTICE
Due to our annual end of financial year stocktake, our warehouse will be temporarily closed from Monday 26th June through to Wednesday 29th June inclusive. During this time, there will be a pause on the processing and shipment of all online orders. We will still be taking online orders over the temporary closure, processing will resume as normal from Thursday 30th June. Please understand that we will work through all orders as quickly as possible, kindly refrain from emailing our customer service regarding your pending order to prevent further delays. If you do require any items urgently, we do recommend visiting your nearest Bloch retail store.

Last date for orders to be shipped prior to the stocktake will need to be placed Friday 23rd June BEFORE 10am.

Payments will not be processed until shipping resumes. Please keep the authorised funds available for processing. Failure to do so will result in further delays.

Standard
eParcel

$10
(Free for orders over $150)
Delivers to PO Box
3–5 days from date of dispatch
Request authority to leave parcel

Priority
Star Track

$17
Does NOT deliver to PO Box
1–2 days from date of dispatch
Authority to Leave is standard on ALL parcels
Parcel will be left if unattended 

  • If you enter the incorrect address, a redelivery fee will apply.
  • Business addresses require a business name to be stated.
  • Customers will be provided with tracking information once your parcel has been shipped.
  • Star Track is unable to deliver to PO Box addresses and therefore all PO Box addresses provided shall be served using Australia Post eParcel.
  • Bloch will make every effort to deliver on time. However, we shall not be held liable for delayed shipment.
  • Delivery times specified are estimates only, delivery to rural addresses may take longer and once shipped Bloch is not liable for any delays.Most parcels are shipped from Sydney NSW, delivery to WA may take longer.
  • If you select an ATL (Authority to Leave) for eParcel, then the buyer accepts all responsibility for missing packages left by the courier.
  • ATL (Authority to Leave) will be specified on all Star Track parcels. By selecting Star Track as your preferred shipping method the buyer accepts all responsibilty for missing packages left by the courier. 
 
IMPORTANT changes to Australia Post - From April 2nd 2017 Australia Post will be making some changes to eParcel delivery. ALL parcels require a signature on delivery (unless the receiver chooses otherwise) will now default to a signature with authority to leave. A signature will be captured if the customer is home. If not, the customers of freestanding residences who have a safe place to leave the parcel will have their parcel delivered. If the driver does not feel that there is a safe place to leave the parcel, the delivery will be carded and taken to the nearest Post Office to await collection. If you do not wish to have the parcel left in a safe place, please leave a comment in the field provided throughout the checkout process. 

 

International Shipping

Please note that this Bloch online store currently only delivers to Australia and not to international addresses.

For any further enquiries, read our Customer Help FAQ or please click here to contact us.